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Triple Diamond winner TK Carsites has dominated the category yet again, winning a fourth consecutive Diamond Award. “It’s a testament to the hard work and dedication of our team,” said Richard Valenta, CEO of TK Carsites. “Our goal is to lead by example, setting customer service at the forefront of our entire organization. From the receptionist to the CEO, everyone at TK knows when a customer calls, everything else can wait.”
Keeping a tenacious grip on the Platinum Award was eBizAutos. This achievement earns the company a Double Platinum title. Likewise, Dealer.com maintained its hold on the Gold Award for a Double Gold title. In all, the provider has won three Gold Awards since the DCAs began.
Company | Award | Score |
TK Carsites | Diamond | 137.9 |
eBizAutos | Platinum | 122.2 |
Dealer.com | Gold | 115.4 |
Group Average | 111.7 | |
Vol. 6, Issue 4
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2009 DCA
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