AUSTIN, Texas — RoadVantage was voted the top F&I products provider by dealerships nationwide, winning the Diamond award in the 2017 Dealers’ Choice Awards' F&I Products category. This marks the third year in a row RoadVantage has won an award in this category.
“It is a great honor to be recognized by dealers as their No. 1 choice for F&I products,” said Garret Lacour, CEO of RoadVantage. “We want to thank dealers nationwide for voting once more for RoadVantage, and we also want to acknowledge our RoadVantage team members, who work on a daily basis to provide the best customer service possible.”
Elected exclusively by automotive dealers and dealership personnel, the Dealers’ Choice Awards recognize the industry’s best providers. In 2015, RoadVantage won a Gold Dealers’ Choice award, followed by a Platinum Dealers’ Choice award in 2016.
“We’ve been working with RoadVantage for several years now, and I honestly can’t recall a single customer complaint,” said Eric Schimmels, general manager for the Hiley Auto Group. “I credit that to their exceptional handling of claims and customer service.”
To qualify for an award, a company must be among those that scored above the group average score in each category. Providers were rated in four areas: the product/service provided, customer support and service, overall value, and whether the dealer would recommend the provider.
“Everyone on the RoadVantage team helped us earn this award,” said Randy Ross, senior vice president of sales for RoadVantage. “For us, it all comes back to our team’s dedication to providing a better customer experience, and this accolade signifies to us that our approach is working.”
Originally posted on F&I and Showroom