ALBANY, N.Y. — Auto/Mate Dealership Systems announced it has successfully completed all dealership management system integrations with GoMoto, a developer of progressive technologies for automotive service lanes and showrooms. Auto/Mate DMS customers now have the option to use GoMoto’s Virtual Service Advisor Platform, a service lane kiosk that provides customers with a streamlined, self-led check-in process.
“Consumers are becoming more used to self-service technology in retail environments, and GoMoto’s platform meets that need in the dealership service department,” said Mike Esposito, president and CEO of Auto/Mate.
With integrations complete, Auto/Mate’s dealership customers can use GoMoto’s Virtual Service Advisor platform to optimize the service lane experience, reduce workloads for service advisors, and increase service revenue, executives said.
“Working with Auto/Mate’s team made the integration process easy and inexpensive,” said Todd Marcelle, CEO of GoMoto. “We look forward to providing Auto/Mate’s customers with technology options to help them modernize and differentiate the customer service experience.”