Improve your CSI scores and delight your customers every time they visit with the fresh Starbucks® coffee they know and love, ordered right from their smart phone.
Customer satisfaction and loyalty are both decreasing across all service providers1
According to Cox Automotive, today’s consumers are less sensitive about where their vehicle service takes place and care more about the experience, value and convenience. Offering amenities that elevate all three of these areas can help to increase satisfaction, repeat visits and CSI scores.
An amenity that will keep your customers coming back
Luckily, you don’t need to overhaul your entire experience. A small gesture can make a big impact. A bean-to-cup coffee experience can take your waiting room to the next level with minimal effort from you and your team. And by serving Starbucks, the nation’s most familiar coffee brand 2 you’re sure to satisfy a majority of customer beverage preferences.
Intuitive, convenient and hassle-free technology
The machine grinds fresh whole beans for a consistent, quality cup of hot or iced coffee, in addition to chai lattes and hot cocoa to meet even more tastes throughout the day. Plus, your customers can order from their smart phones with zero shared touchpoints for added safety. And you can count on easy, turnkey implementation that will give your staff one less thing to worry about on a daily basis.
Connect with our team here to learn more about the We Proudly Serve Starbucks Bean-to-Cup experience!
12018 Cox Automotive Service Industry Study
2Technomic Away-from-Home Beverage Navigator, 2019