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2021 State of Reviews

2021 State of Reviews

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2021 State of Reviews

Reviews used to be a nice-to-have. Now, they’re a must-have if you want a consumer to engage with your business.

Download the report to get useful insights and key takeaways on how reviews are crucial for any business with a local presence.

  • 88% of consumers say reviews influence them in discovering a local business
  • 23% of consumers have read an online review in the last day, and 65% have read one in the last week
  • 83% of consumers say that reviews must be recent and relevant in order to care about them

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