Dealer Ops

Improve the Service Experience to Increase Profits

Improve the Service Experience to Increase Profits

Improving your dealership’s service experience is more than some fuzzy way of making your customers feel good. It’s a proven, quantifiable way of increasing your profits and today’s technology makes it easier than ever.

Autotrader Names 10 Best Used Cars of 2021

Whether shoppers are looking for a practical crossover, a rugged pickup truck, a fun performance...

Whether shoppers are looking for a practical crossover, a rugged pickup truck, a fun performance car or anything in between, there’s a used car, truck or SUV out there for everyone – even if they have to look a little harder than usual in the current marketplace.

Citrin Joins AIADA as an Affinity Partner

Their seamless integration into a dealership’s operational infrastructure lowers overhead,...

Their seamless integration into a dealership’s operational infrastructure lowers overhead, increases operational efficiency, increases CSI performance, reduces stress, and allows personnel to focus on improving revenue, profit, and customer experience.

A Recipe for Success

Jimmy Ellis credits the company's 50 years to strong leadership; a sustainable company culture...

Strong leaders, a winning company culture, and employees committed to the customer experience are the ingredients making up Jim Ellis Automotive Group’s 50-year success story.

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