April 2014

Cover Story

No-Haggle Pricing

Ali Ahmed and the sales team at Simpson Buick GMC have shortened the sales process and improved CSI by switching to a no-haggle pricing system. Having weighed the pros and cons, he believes fixed prices could soon become the preferred model for dealers nationwide.

Article

Traded Away

Recent developments prove that, when the chips are down, nothing is sacred.

Article

DMS 2014+

DMS 2014+

Consumer demand will force DMS technology to accommodate a fully online sales process.

Article

Dealers, Dollars and Disparate Impact

Dealers, Dollars and  Disparate Impact

The CFPB is employing a broad definition of the word ‘discrimination’ to put the squeeze on dealers, and the NADA has responded. Learn why one compliance expert believes both groups may have gone too far.

Article

Written in Stone

Written in Stone

The current political climate is unfriendly toward profitable dealerships and productive F&I departments. The best way to change the conversation is to remind the public that dealers are not just in it for themselves.

Article

Buying Into Bankruptcies

Buying Into Bankruptcies

Are you getting your share of the profitable BK market? Direct marketing expert lists the essentials of reaching these motivated, in-market buyers.

Article

NADA 2014

NADA 2014

Learn more about some of the products and services on display at the 2014 NADA Convention & Expo.

Article

Concept Cars

Concept Cars

These four concept cars were designed to push the boundaries of design, fuel efficiency and utility.

Article

Wanna Buy a Car, Mate?

Wanna Buy a Car, Mate?

After a 10-year nap, Rip Van Cardealer awakens to a future in which dealer pricing, financing and reserve are a thing of the past.

Article

Running Up the Score

Dealers take pride in high CSI scores, and rightfully so. But the attitude your salespeople...

Focusing on CSI scores leads dealers to forget that potential customers who are turned away from your store will never fill out a survey.