Car dealers in Illinois are the latest group to battle legislators to keep laws banning Sunday sales in place. Now that the FTC has stepped in, the debate is poised to go national.
An FTC probe and an NADA memo inspired a fierce debate and thrust biweekly payment plans into the spotlight.
Fair compensation for Internet managers starts with a clear definition of their goals and your expectations.
To properly compensate your business development center, you must set expectations for your manager and agents and design a pay plan that will motivate and reward them.
Successful dealers lead by example. Strive for perfection and expect the same from your sales and finance teams.
Special finance expert offers two practical ways underperforming dealers can increase their closing percentage.
By going to flat fees, banks and finance companies may shift regulatory pressure away from themselves — and onto dealers.
Empower your staff by making your objectives clear and giving them room to work.
Check out the latest technological solutions for in-store processes and advanced marketing campaigns.
Automakers unveiled a series of head-turning prototypes at the 2014 Beijing International Automotive Exhibition.
A Hawaii dealer — and common sense — prevailed in a case brought by an unhappy used-car buyer.
Sales and F&I managers can defuse interdepartmental conflict by walking a mile in their co-workers’ shoes.