Education meets entertainment value at Industry Summit.
Minority dealers have increased their numbers, but many say the industry is still lacking in terms of representing its customer base.
Dealers are earning loyal service customers by focusing on providing a positive experience in every phase of the transaction.
Before you eliminate your F&I department, bring it back to life by clearly delineating its purpose and establishing its value to your customers.
While the CFPB threatens sweeping changes, dealers are thinking ahead and reducing F&I pain points by moving financing and loan decisions to the start of the sales process.
This year’s Special Finance Benchmarks prove the subprime auto finance market continued to sizzle throughout the summer of 2014.
Check out three futuristic utility concepts from Detroit, Japan and Brazil.
F&I pros can escape the weekly grind by focusing on authenticity and turning car buyers into loyal customers and dealer advocates.
Consumers will suffer from the CFPB’s use of the word ‘loan’ in place of ‘auto finance contracts.’