May 2015

Cover Story

Living the Dream

Bold business moves and a dynamic setting proved to be the winning formula for Brickell Motors and its owner, Mario Murgado.

Article

Subaru Soul

Mark Sattler is May's Sales Pro of the Month.

Mark Sattler has snagged the May Sales Pro title, thanks to his hard work, dedication and love of his brand. If you know of a sales pro who deserves some recognition, nominate them by clicking here.

Article

On Course

The 2015 Automotive Forum promised good times — and significant change — for dealers in the years ahead.

Article

A Biased Report

There is much to dislike about the CFPB’s 728-page report on pre-dispute arbitration clauses.

Article

Your Constant Value Proposition

Firas Makhlouf is CIO of Driver’s Village, a Syracuse, N.Y., auto group that puts a premium on...

Providing exceptional customer service at every touchpoint is the best way to reassure customers they will be treated fairly when they visit your dealership.

Article

Show Your Pride!

Struggling sales pros should remember to take pride in their work and seek referrals wherever...

Struggling sales pros should remember to take pride in their work and seek referrals wherever they may lie.