Dealers who undertake electronic surveillance of employees’ emails and phone calls must be aware of state consent requirements and tread carefully to avoid violating a maze of federal laws.
Hudson details a Connecticut lawsuit that confirmed as-is vehicle sales are subject to the UCC’s implied warranties rule.
Turn a profit killer into a profit generator with a proven, six-step process that reduces costs and improves retention.
Heard has the five-step plan you need to salvage your slow summer sales season before the clock strikes midnight on Labor Day.
Consistently convert your most actionable leads by plugging the holes in your CRM before your next sale goes down the drain.
Recruit more effectively and equip new sales pros for lasting success in your showroom.