Your Daily Operations Magazine
Every dealership is filled with hidden profit killers. Smoke them out by asking the simple questions that can reveal untapped revenue and uncontrolled costs.
F&I pro urges dealers to let your competitors beat up, wear down, and abandon customers while you deliver a buying experience that drives loyalty with a focus on communication, accountability, and teamwork.
Ziegler takes aim at subscription programs and wonders how corruption in Nissan’s management ranks — from unreported income to multimillion-dollar cash incentives — could stay hidden in plain sight for so long.
Get up to speed with a five-minute review of the Trump administration’s efforts to make life easier for auto dealers and other business owners.
President Trump may not be universally regarded as a man of the people, but auto dealers and other business owners are inarguably benefiting from his administration’s economic policies.
Dealers who invest in AI- and ML-powered digital marketing solutions today will reap the rewards of active-shopper targeting and engagement when the market constricts.
Hudson scores four sets of predictions made by carlaw practitioners at the end of 2017 — including his own.
Attractive price points, sustained value of off-lease units, and rising interest rates point toward leasing remaining a viable financing option for dealers and customers this year.
Until a national privacy bill is adopted, auto dealers face a patchwork of standards written in places like California, Colorado, and Vermont — not to mention the European Union.
Headline-grabbing technology is distracting dealers from the trends that are having a real and immediate impact on the productivity of your sales, F&I, and service departments.
In an industry fraught with dealer-factory tension, Mercedes-Benz launched its Autohaus II initiative in cooperation with and in support of its franchisees.
Expert says affordable payments are the key to dealership success as incentives fall, interest rates rise, and the vast majority of Americans continues to budget around a twice-monthly paycheck.
Safety expert cautions dealers to be wary of aftermarket brake pads, which are not held to the same standards as OEM parts and may contain untreated steel.
Dealers seeking a harmonious online-to-instore experience should start by taking advantage of the advanced digital marketing tools, assets, and services your manufacturers are offering for free.
General Motors’ extended bumper-to-bumper warranty would appear to benefit all sides, but dealers should consider alternatives to maximize profits — and control.
Ed Bobit, the founder of Bobit Business Media, F&I and Showroom and many more media brands, passed away June 29, 2014, at the age of 86. Bobit was a man of outsized pleasures, but none more than his work and family, which were usually one and the same. Enjoy these photos of "Coach" Bobit enjoying the very full life he led.
View more photos
