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Pre-Approved? Think Twice

Pre-Approved? Think Twice

Claims adjuster shares a true story of unintentional deceit and offers a warning of an issue that happens in dealerships across the country.

August 5, 2020

Dealership Labor Laws Have Changed: Update Your Employee Handbook
Stealing Cars, Chasing Fraud

Stealing Cars, Chasing Fraud

There is an increasing number of car thieves using identity theft to steal vehicles. And rather than going after cars on the street, they’re targeting dealers.

July 6, 2020

New Supreme Court Ruling Could Result In Challenges Within CFPB
Prepare for Financing Contraction

Prepare for Financing Contraction

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to digital. Coronavirus has accelerated that transition in many dealerships.

June 24, 2020

NIADA Provides COVID-19 Guidelines to Dealers
Slippery Synthetic Fraud Increasingly Occurring in Dealerships

Slippery Synthetic Fraud Increasingly Occurring in Dealerships

As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be increasingly valuable to them. F&I managers are encouraged to take another look at available technologies to identify synthetic fraud when practiced against their dealership.

June 11, 2020

Best Practices: Reduce Your Chargebacks

Best Practices: Reduce Your Chargebacks

When customers second-guess their F&I purchases, all your effort — and the security of their investment — goes out the window. Protect your customers and your PVR with these strategies for reducing chargebacks.

June 1, 2020

OneLocal Releases COVIDsafe.Services
Recall Masters Supports its Auto Dealers with Special COVID-19 Response Kit
NADA: Vehicles are Critical in a Lockdown

NADA: Vehicles are Critical in a Lockdown

America’s auto dealerships continue to work through the challenges of operating during the coronavirus pandemic. Service departments, personal transportation are still important in countries where a nationwide lockdown has been implemented.

April 2, 2020

Auto Finance Prognostications From Carnac the Magnificent
F&I Tip of the Week: Lease-Complementing F&I Protections

F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it's those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.

March 30, 2020

NIADA Applauds Government’s Swift Action
NADA Chairman Praises Senate Passage of Economic Stimulus Package