Your Daily Operations Magazine
Search Close Menu

Search Results

Results: 1812

Close
Expand All
Kamal to Lead Industry Summit Advisory Board

Kamal to Lead Industry Summit Advisory Board

Auto Dealer Today and F&I and Showroom’s Tariq Kamal will helm the advisory board for this year’s Industry Summit, leading a group tasked with building an agenda tailored to the needs of dealers, F&I professionals, and industry members.

July 10, 2019

How to Train New Hires for Instant Success
Protective Dealers Get Consumer-Facing F&I Videos
Study: Top Sales Performers Are Active Listeners

Study: Top Sales Performers Are Active Listeners

A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.

June 28, 2019

Assurant Expands Dealership Career Development Program
The 4 Pillars of Dealership Hiring

The 4 Pillars of Dealership Hiring

Reduce turnover and boost productivity by giving your hiring managers the training and tools they need to make smart decisions.

June 26, 2019

Vision Adds Reahard F&I Product Videos
ADT Announces Winners of 2019 Dealers’ Choice Awards

ADT Announces Winners of 2019 Dealers’ Choice Awards

Auto Dealer Today has revealed the winners of the 15th annual Dealers’ Choice Awards, a program that gives dealers and dealership personnel the opportunity to recognize their favorite vendors, suppliers, and finance sources in 35 categories.

June 19, 2019

Study: Dealer Data Plagued by Human Error, Insider Threats, Deliberate Sabotage
3 Steps to Scrub Your Customer Data and Sell More Cars
California’s New Training Requirement (and Why the Rest of Us Should Care)
Report: Car Buyers Prefer Full-Motion Walkarounds
5 Ways to Blow Up a Service Customer

5 Ways to Blow Up a Service Customer

Are you pulling in too much fixed ops revenue? Dealer consultant shares five proven methods for insulting customers, improperly documenting and addressing their concerns, and discouraging repeat visits.

May 31, 2019

The Topic That Won’t Go Away: Loan Fees

The Topic That Won’t Go Away: Loan Fees

A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.

May 31, 2019

100 Dealers and GMs to Attend Industry Summit for Free