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How to Terminate an Employee for Theft
4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Is Your Store Suffering From Cultural Lag?

Is Your Store Suffering From Cultural Lag?

Dealers must find a new unique selling proposition in a market driven by highly informed car buyers who already know your price and are more likely to be swayed by value.

September 30, 2019

3 Digital Retailing Myths Debunked

3 Digital Retailing Myths Debunked

Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena. Separate fact from fiction with this three-minute read.

September 25, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)
Data Can Help Dealers Sell More OE Parts

Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.

September 18, 2019

Top 5 Ways to Increase Profitability Storewide

Top 5 Ways to Increase Profitability Storewide

The digital revolution is not only upon us, it’s the new normal. Expert lists the five strategies dealers are adopting to stay ahead of the technology curve, meet customers where they live, and maximize revenue in sales, F&I, and service.

September 9, 2019

5 Profit-Draining Dealership Accounting Practices
5 Ways Subscriptions Will Change Your Dealership

5 Ways Subscriptions Will Change Your Dealership

Vehicle subscription services are gaining momentum, forcing dealers and OEMs to adjust to a new way of selling and servicing cars. Expert offers five likely outcomes and how you can capitalize.

August 12, 2019

Let’s Change One Little Fact …

Let’s Change One Little Fact …

Hudson explains how requiring out-of-state buyers to transport their own vehicle creates a ‘good fact’ that can help ensure your own state’s laws will govern the transaction.

July 29, 2019

Opinion: Stop Stocking Vehicles You Can’t Sell
Q&A: The Art and Science of Predictive Analytics

Q&A: The Art and Science of Predictive Analytics

Retail veteran turned tech executive Marco Schnabl explains why the latest sales and marketing technology is essentially an extension and enhancement of skills most sales professionals already possess.

July 10, 2019

How to Train New Hires for Instant Success
The 4 Pillars of Dealership Hiring

The 4 Pillars of Dealership Hiring

Reduce turnover and boost productivity by giving your hiring managers the training and tools they need to make smart decisions.

June 26, 2019

Just One More Thing ...

Just One More Thing ...

Don’t let your compliance officer off the hook without an ironclad checklist of all the rules and regulations surrounding dealer advertising.

June 24, 2019