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Correcting the Chip Shortage Will Take Time
Win Customers for Life

Win Customers for Life

Research highlights how to get customers to return after the sale.

October 21, 2021

Are You Building a Pirate Ship or a Cruise Ship?
6 Advantages Dealers Have Over Disruptors

6 Advantages Dealers Have Over Disruptors

While it’s true that disruptors have taken some pre-owned market share from dealers, there is nothing these retail outlets are doing that dealerships can’t do even better.

October 18, 2021

Leveraging Data-Driven Learning to Improve Quality Solutions
Automotive Industry Sees New Vehicle Finance Shift Back to Pre-Pandemic Levels in Q2 2021
5 Tips to Optimize Your Auto Dealership Website to Generate Leads
EVs Equal Opportunity

EVs Equal Opportunity

How electric vehicles will spark new opportunities in dealerships ready for change.

October 5, 2021

How Growing Trust with Customers Can Increase Profits

How Growing Trust with Customers Can Increase Profits

The service customer/service department relationship is built on trust. If your customers don’t trust you to be open, upfront, and honest, they won’t trust you with their business. When you increase your efforts to improve communication throughout the service process, you build trust with your customers and boost your bottom line.

October 1, 2021

Maximizing Your People

Maximizing Your People

What’s your team capable of? If you think about it, the most powerful resource you have to build or grow your business are the people you pay to work with you — if you would just get out of their way and let them work.

September 30, 2021

What Happens When Someone Doesn’t Get on Board with Your Vision?
Dealers Bring Younger Audiences Back to the Showrooms Using Technology Solutions
Improving Dealership Profitability: Product Knowledge Means More Sales
Digital Retail: What Happened to Middle Ground?

Digital Retail: What Happened to Middle Ground?

If you have been using digital retailing primarily as a lead generation tool, or if you are still using archaic contact requests, it’s time to put some serious thought into the middle ground of the digital retailing revolution.

September 23, 2021

The Return of the Regulatory Cicadas: A Scylla and Charybdis Cautionary Tale
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