Business Development Director Danielle Klonecki explains how Dominion Dealer Solutions’ automotive data mining solution drives success for the BDC, the sales team, and the service drive at Central Florida’s Lakeland Automall. Click here to watch the video!
October 15, 2018
When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up the rest. F&I trainer John Tabar explains what that means in the F&I office in his latest F&I Tip of the Week.
June 5, 2018
Jim Ziegler holds Uber responsible for the death of an Arizona woman who was run down by an autonomous SUV in March, but he doubts executives will face criminal charges. In They Finally Killed Somebody, the Alpha Dawg traces the so-called demand for driverless vehicles to the handful of businesses that stand to gain the most — including some of your closest partners. Click here to read the story.
May 9, 2018
If you are an executive general manager making $500,000 a year, this video is not for you. If not, listen up, because Jim Ziegler is here to help. In an exclusive to Auto Dealer Today, the Alpha Dawg lists the 20 Things a GM Must Do Every Week to become an executive GM, take your dealership to new heights, and maximize your personal income. Click here to read the story.
March 8, 2018
Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it’s those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.
February 20, 2018
Industry Summit 2017 (Sept. 11-14) is quickly approaching. American Financial & Automotive Services' John Vecchioni, the conference’s master of ceremonies, explains why it’s the premier event in the F&I industry. Don’t miss John when he takes to the stage on Sept. 14 for F&I Think Tank’s Shark Tank, a session featuring the who’s who of F&I trainers.
September 6, 2017
Paul Potratz of Potratz Advertising introduces “How to Be More Social,” a roundtable interview conducted by the editors of Auto Dealer Today with five dealership social media managers. Click here to read the article and learn how these experts are using practical methods to harness the power of social media to drive appointments and sales for their stores.
March 13, 2017
F&I trainer Gerry Gould says the sale of the car and the sale of F&I needs to be kept separate. He explains why in his latest F&I Tip of the Week.
February 7, 2017
F&I trainer Gerry Gould teams with trainer Fernando Romani to demonstrate the best way to discover which products are most relevant to the customer.
January 31, 2017
F&I trainer Gerry Gould says the best way to increase CSI and cut down on contracts in transit is a proper review of the customer's paperwork. He shows you how in his latest F&I Tip of the Week.
January 10, 2017
Check out a new video RoadVantage created to help dealers spread awareness about the value of F&I programs. Click the screen above or watch it on YouTube, and be sure to share the video with your customers and prospects!
November 18, 2016
Summer has come early and your inventory needs to stand tall. Jim Ziegler explains how to get help from your sales team, how often to re-display, and why all the photos of snowdrifts and gray skies on your website have got to go — today!
May 23, 2016
Jim Ziegler is headed to Tampa, Fla., to deliver his Profit Masters seminar at Dealer Summit, which is scheduled for May 3-5 at the Sheraton Tampa Riverwalk Hotel. Register by April 1 to save $100 off a full conference pass.
March 30, 2016
Missing information or incomplete paperwork is the No. 1 complaint F&I managers have about sales, but who is the real victim when a key piece of information is missed or incorrect? F&I trainer Fernando Romani weighs in.
March 17, 2016
F&I Trainer Fernando Romani explains why selling the convenience aspect of F&I products won’t work on Spanish-speaking buyers. He reveals what does in his latest F&I Tip of the Week.
February 25, 2016