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Deceptive Practices

NY AG: Brooklyn Dealership Targeted Non-English Speakers

Bay Ridge Honda has agreed to pay $423,000 in restitution and penalties to settle charges of deceptive acts and practices that followed dozens of complaints from aggrieved customers, many of whom are non-English speakers.

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Lift Kits and Warranties

An FCA dealer successfully fought charges of a Texas Deceptive Trade Practices Act violation.

New York AG Suing Staten Island Dealer Group for Payment Packing

New York Attorney General Eric T. Schneiderman's crackdown on payment packing continues. Today, he announced a lawsuit against two Staten Island dealerships owned by SG Hylan Motors Corp.: Staten Island Honda and Staten Island Nissan.

Missouri Dealer Fined $38,067 for Failing to Provide Vehicle Titles

A Missouri dealer has agreed to pay $38,067 in restitution to 23 former customers to settle the state attorney general's charges that he and his dealership did not provide vehicle titles and did not honor repair agreements. The dealer is also prohibited from operating a dealership for five years.

FTC Announces Significant Hike to Civil Penalty Maximums

Violations of the Federal Trade Commission’s prohibition on unfair or deceptive acts or practices are going to get more expensive come Aug. 1. That’s when the commission’s interim final rule aimed at increasing a variety of civil penalties takes effect.

Former Nissan Dealer to Pay $101,986 for Deceptive Practices

About 119 former customers of Saratoga Springs Nissan who were charged illegal fees and sold F&I products without their knowledge will share in $101,986 in restitution, according to the settlement reached between the dealership's former owner and the New York Attorney General's Office.

Four N.Y. Dealers Ordered to Pay Nearly $2 Million to Settle Payment Packing Charges

New York Attorney General Eric T. Schneiderman’s initiative to end dealer “jamming,” or payment packing, has resulted in four separate settlements with four dealer groups. They agreed to return nearly $2 million in restitution to nearly 5,000 consumers and $174,000 in penalties and costs to the state.

CFPB: BHPH Dealer to Pay $800,000 for Abusive Financing Practices

The Consumer Financial Protection Bureau has taken action against Herbies Auto Sales for abusive financing schemes, hiding auto finance charges and misleading consumers. The buy-here, pay-here operation was ordered to pay $700,000 in restitution and a civil penalty of $100,000.

New York Dealer Claims Autotrader Inflated Views of Vehicle Listings

The law firm representing dealers in lawsuits filed against TrueCar and Carfax filed suit against Autotrader last week. This time, the firm is representing a New York-based dealer group that claims the site inflated page views its vehicle listings received over a five-year period.

Ga. Supreme Court Gives Go-Ahead in Fraud Suit Against Dealer

The Georgia Supreme Court ruled unanimously that a customer of Payless Auto Deals could proceed with his fraud claim against the dealership and one of its salespeople for selling him a damaged vehicle.