Boosting Customer Satisfaction with Service Now, Pay-over-time
There are lots of ways you can gauge customer satisfaction. You see it in survey metrics. You see it in the positive reviews customers post about you online. You see it in their smiles when they drive away from the dealership. You see it in the number of times they bring you repeat business. And, if you’re doing financing right, you see it in the look on their faces when they realize they can service their vehicle today and pay over time.