Your Daily Operations Magazine
Can damages exist without evidence? Hudson retells the story of a New Jersey dealer who stood up to charges of concealing a salvage title — and won.
An FCA dealer successfully fought charges of a Texas Deceptive Trade Practices Act violation.
A lawsuit against a Georgia dealership claims a disagreement over a trade-in led to a misguided attempt at blackmail.
The $350 million mass action lawsuit against Carfax, which listed nearly 500 dealers and stalled the sale of its parent company R.L. Polk & Co. before its eventual sale to IHS three years ago, has been dismissed.
Attorney General Eric T. Schneiderman’s crackdown on payment packing continues. Last week, the New York regulator announced settlements with SG Hyland Motors Corp. of Staten Island and Best Auto Outlet of Floral Park, which will collectively pay $1.6 million in restitution to more than 2,300 victims of their alleged deceptive sales tactics.
Unguarded customer data is a reliable source of income for identity thieves and a largely underestimated threat to auto dealers.
A Florida dealer who has ceased selling Takata airbag-equipped cars is now suing a competitor for failing to disclose to consumers that vehicles on his lot are equipped with the defective airbag.
New York Attorney General Eric T. Schneiderman's crackdown on payment packing continues. Today, he announced a lawsuit against two Staten Island dealerships owned by SG Hylan Motors Corp.: Staten Island Honda and Staten Island Nissan.
A South Carolina dealer learned the hard way that concealing damage to a used vehicle can result in costs that far outweigh its value.
A Georgia case proves the wisdom of a periodic review of your dealership’s forms.