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Service

A Recipe for Success

Strong leaders, a winning company culture, and employees committed to the customer experience are the ingredients making up Jim Ellis Automotive Group’s 50-year success story.

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Best Practice for Optimizing Service Absorption and Dealership Profitability

Increasing a dealerships service absorption begins with the reconditioning for its used car inventory and ends with the timely service marketing of those customers.

Quantum5 Hires Award Winning Fixed Ops Trainer Dave Foy

In addition, Quantum5 will acquire Dave’s successful Fixed Ops Mastermind and Vision and Values Coaching brands enabling him to carry on his vision.

Dealerlogix Debuts Service Valet Vehicle Pickup and Delivery

With Service Valet, dealerships can empower their clients to schedule, approve, and pay for vehicle repairs at their convenience without ever leaving the comfort of their home or office.

Creating a Portfolio of Product Offerings to Benefit You and Your Customer

Whether the dealership ties in maintenance, appearance packages, car washes, or loaner cars, a portfolio of value-added F&I products, are what brings the customer back and reminds them why they bought from you.

A Much-Needed Alignment for Dealers and OEMs

The best way to counter long-term changes in consumer behavior is by embracing change through innovation.

One In Ten U.S. Dealerships Now Use Sunbit

Parts and services departments offering Sunbit see unprecedented growth.

Xtime, CenPOS Offer Streamlined Service Checkout

Xtime announced the integration of CenPOS’s payment solution with Xtime’s Spectrum platform, offering a new payment option to dealership service customers.

Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.

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Ford Recall Includes 1.2M Explorers

Ford Motor Co. announced four recalls for seven vehicles sold in the U.S. and Canada, including 1.2 million Explorers that could be affected by a rear suspension issue dating back to the SUV’s 2010 redesign.

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