A recent study co-released by VinSolutions and DealerKnows analyzed customer relationship management (CRM) software usage at dealerships. It found some notable differences between average and best-in-class dealers.
Dealertrack announced today the appointment of Richard Evans to vice president and general manager of Dealertrack Canada. He officially takes the helm of Dealertrack Canada on April 25.
The company's new senior vice president will lead the newly formed Cox Automotive sales and F&I solutions team.
The transition is expected to be completed within 24 months. During that time, Dealertrack clients will be fully supported under the terms of their existing contracts.
Cox Automotive announced that the Dealer.com website solution will serve as the primary solution for Cox Automotive customers. Current users of VinSolutions' website product will begin migrating to the Dealer.com platform beginning in early 2016.
VinSolutions announced new integration between its VinConnect CRM tool and GoMoto’s Digital HUB technology.
The VinConnect Desking tool now integrates with the Autosoft dealer management system, allowing the two systems to share information in real time.
VinSolutions has added a new feature to its VinConnect CRM solution called Target. It enables dealers to mine their customer databases to find more existing sales opportunities.
VinSolutions’ VinConnect Mobile app gives dealers access to their CRM from a hand-held mobile device. Other features include mobile call tracking and a customer I.D. scanner.
Lori Wittman was promoted to vice president and general manager of the company, while Sean Stapleton assumed an expanded role as vice president of sales and marketing.
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