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Podium Adds Webchat to Customer Communications Platform

The software firm’s new feature allows dealers to manage and respond to all webchats from a single dashboard, consolidating SMS/text, Google Business Messaging and Facebook Messenger conversations into one place.

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Amazon Enters the Vehicle-Shopping Business

The ecommerce site stopped short of saying it's looking to compete against lead sites like Cars.com, TrueCar, and Edmunds.com, describing its new web page as a car research destination and automotive community designed to help 'customers get the information they need when shopping for vehicles, images, videos, customer reviews.'

Auto/Mate Integrates With Nissan’s Dealer System

Auto/Mate's dealership management system is now fully integrated with Nissan's dealer communication system, officials announced this week.

Top 10 Website Fixers

Is your website a nice place to visit? Expert offers a 10-point checklist you can use to supercharge your site and capture more leads.

Controlling The Deal

Unable to ditch his F&I roots, editor Gregory Arroyo makes a strong case for why the F&I office should have a role in a dealership’s CRM efforts.

5 Barriers To CRM Success

Expert Greg Wells identifies five common obstacles to success and explains how to knock them down.

Cracking The Code

Attendees of Edmunds.com’s inaugural Hackomotive event tackled some of the industry’s biggest issues and were offered a glimpse at how the tech community could bring about change.

A Moving Target

Ali Amerrizvani offers three critical items a dealer must get right in 2013 to succeed online.

Are You Considering F&I in Your Digital Marketing Decisions?

Ali Amirrezvani, president and CEO of DealerOn, discusses changes dealers can make to their digital marketing strategy to include an under-served segment online, F&I.

What to Look for When Choosing a Pay-Per-Click Advertising Company

Derek West outlines seven things that great pay per click management companies have in common. Every dealer needs to make sure they are investing in the right platform with the right company.