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parts and service

Boston Volvo Village Partners With New Balance Fitness Club

The partnership allows the dealership’s customers to work out while their cars are being serviced. It adds to a long list of benefits Boston Volvo currently offers, including 40 courtesy loaner vehicles, daily shuttles to Boston and Cambridge and complimentary Uber transportation.

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How to Calculate Your Parts Turn

Analytics expert helps determine your gross inventory turnover, true turnover, and fill rate.

Fixed Ops-timization: Dig Into the Data

Predictive analytics can unlock the information you need to optimize inventory and improve customer loyalty.

3 Ways to Maintain Part Sales

Online retailers are entering the aftermarket parts game. Fight back with smart pricing, inventory and data.

ELEAD1ONE Announces Integration With Recall Masters

The connection will allow users of ELEAD1ONE’s Service1One Lane Management App to access Recall Masters’ real-time vehicle recall lookup tool.

AAA Spills the Truth on Oil Changes

The motor club found that synthetic oil performs nearly 50% better than conventional oil in tests. AAA also found, however, that most U.S. drivers are either unsure or do not believe the more expensive synthetic oil is better for a vehicle’s engine.

VenueVision Launches Centralized Text Messaging Solution for Any DMS

With autoTEXT, dealers can set a single number or different numbers for each department to manage texts from one place. Customers can text to request appointments, and staff can get repair authorization, send service status updates and service completion notifications with payment options, and more.

How to Build a Loyalty Program

Expert offers a five-step plan to build your service business, encourage existing customers to visit more often, and boost sales of service contracts and accessories.

Unotifi Integrates myCarfax Service Shop Tools Into CRM System

With open recall information from Carfax integrated into the Unotifi Communicator platform, dealerships and service shops can alert new and existing customers about safety recalls on their vehicles.

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Optimize PPM for Service Retention

Is easy and effective service retention too good to be true? Prepaid maintenance expert offers advice for keeping your shop at capacity.

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