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UDS Wins 7th Straight Diamond in 2019 DCAs

UDS Wins 7th Straight Diamond in 2019 DCAs

United Development Systems earned its seventh straight first-place Diamond award in the F&I Training category and a Gold award for Compliance training in the 15th annual Dealers’ Choice Awards.

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Cox: Younger Workers Could Reduce Dealership Turnover

Dealers facing high turnover rates could see that trend reversed with a focus on younger...

Cox Automotive’s 2019 Dealership Staffing Study finds approximately 20% of dealership staff are likely to look for another job in the next six months, a problem that could be solved with a greater focus on attracting younger generations to dealership work.

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Kamal to Lead Industry Summit Advisory Board

Auto Dealer Today and F&I and Showroom’s Tariq Kamal will helm the advisory board for this...

Auto Dealer Today and F&I and Showroom’s Tariq Kamal will helm the advisory board for this year’s Industry Summit, leading a group tasked with building an agenda tailored to the needs of dealers, F&I professionals, and industry members.

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Study: Top Sales Performers Are Active Listeners

What’s the secret to a successful sales call? Active listening, according to a new dealership...

A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.

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ADT Announces Winners of 2019 Dealers’ Choice Awards

ADT Announces Winners of 2019 Dealers’ Choice Awards

Auto Dealer Today has revealed the winners of the 15th annual Dealers’ Choice Awards, a program that gives dealers and dealership personnel the opportunity to recognize their favorite vendors, suppliers, and finance sources in 35 categories.