Customer ‘Scorecard’ Designed to Help Dealers
CDK Global offering polls U.S. customers on car availability and more.
CDK Global offering polls U.S. customers on car availability and more.
AAA study finds technology chokes at higher speeds, moving vehicles in its path at intersections.
Former Nissan store ad executive arrested. Prosecutors say he established shell companies to hide crimes.
Automaker won’t offer retailers buyouts as some brands have, but it will introduce sales requirements.
With this merger, NCM, the originator of the first automotive 20 Group in 1947, will further expand its footprint of products and services into several non-automotive industries.
Dealerships must train sales managers in the basics then teach them to sell in the new digital world.
Dealerships report 23% YOY increase in contract sales after implementing modules.
By providing certification, regular video updates and an annual recertification exam, the ACE Safeguards Specialist Certification Program is intended to help dealers meet the new Safeguards requirements.
Pirate ships, and we all know a few, are an “everyman for themselves” environment. Cruise ships on the other hand, have well-established processes.
‘Playmaker’ Michael Irvin featured as Keynote Speaker.
Service is proven to boost dealer profit and performance.
The most successful dealerships embrace promoting from within and developing their people through the right career path.
How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this Tip of the Week with John Tabar of UDS.
What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!
Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are you currently enrolled in to protect your own personal vehicle? If the answer is none, that might be an indication that you are not a true believer after all. UDS' John Tabar encourages you to believe in the products you are selling to help the customer believe in their value.
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