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When customers second-guess their F&I purchases, all your effort — and the security of their investment — goes out the window. Protect your customers and your PVR with these strategies for reducing chargebacks.
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Every dealership has a customer relationship management and dealer management system in place, but are you running one geared to how you did business yesterday, or one that will drive your growth tomorrow?
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For dealers, F&I professionals, agents, and P&A executives, 2019 was a year to remember. Get caught up on 12 months’ worth of industry news with this review of our most-read stories, starting with a Carvana-size shakeup and continuing with big deals, big lawsuits, and big gains for the F&I segment.
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Auto Dealer Today covers a variety of topics throughout the year, from national trends and compliance news to best practices. Here, you’ll find our most popular content of 2018.
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