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Best Practices: Reduce Your Chargebacks

Best Practices: Reduce Your Chargebacks

When customers second-guess their F&I purchases, all your effort — and the security of their investment — goes out the window. Protect your customers and your PVR with these strategies for reducing chargebacks.

How to Select a New CRM or DMS

How to Select a New CRM or DMS

Every dealership has a customer relationship management and dealer management system in place, but are you running one geared to how you did business yesterday, or one that will drive your growth tomorrow?

Top News of 2019

Top News of 2019

For dealers, F&I professionals, agents, and P&A executives, 2019 was a year to remember. Get caught up on 12 months’ worth of industry news with this review of our most-read stories, starting with a Carvana-size shakeup and continuing with big deals, big lawsuits, and big gains for the F&I segment.

Auto Dealer Today - Top Articles of 2018

Auto Dealer Today - Top Articles of 2018

Auto Dealer Today covers a variety of topics throughout the year, from national trends and compliance news to best practices. Here, you’ll find our most popular content of 2018.