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J.D. Power SSI and CSI Study Explores the Power of Text Messaging. Learn why consumer preference for texting has increased 61% in five years, see how leading brands boost service satisfaction 26 points, and gain insights to improve your customer loyalty by up to 64%.
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Every dealership has a customer relationship management and dealer management system in place, but are you running one geared to how you did business yesterday, or one that will drive your growth tomorrow?
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