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Best Practices: Reduce Your Chargebacks

Best Practices: Reduce Your Chargebacks

When customers second-guess their F&I purchases, all your effort — and the security of their investment — goes out the window. Protect your customers and your PVR with these strategies for reducing chargebacks.

How to Select a New CRM or DMS

How to Select a New CRM or DMS

Every dealership has a customer relationship management and dealer management system in place, but are you running one geared to how you did business yesterday, or one that will drive your growth tomorrow?