auto dealer in black and red logo
MenuMENU
SearchSEARCH

Online Video - Here it Comes

Raul Vazquez - Online video is here! ComScore measures more than 11.5 billion online videos that are being viewed each month.

January 1, 2009
4 min to read


 

Online video is here! ComScore measures more than 11.5 billion online videos that are being viewed each month. In the first quarter of 2008, The Kelsey Group released a study that shows that 33 percent of auto dealers use online video on their Web sites and that 59 percent of them expect to do so in the next 12 months. Research company eMarketer predicts online video advertising spending will reach $505 million this year and grow to almost $6 billion by 2013. These are some big forecasts.

Wait a second, though. Don’t pull out your video camera quite yet. Just like you would not want me working on your car, I don’t want you producing your videos. This seems like common sense, but I cannot tell you the number of people who think that just because you put a video online or on broadcast, air a radio commercial, or run an ad in the newspaper, people will respond. It simply does not work like that. I can take the same exact product, produce two different ads, place each ad in the same exact place, and generate two completely different levels of response. I know this because I am a direct response marketer and we measure the response of everything we do.

Ad Loading...

I personally think online videos are great, and I think you could benefit from figuring out how to incorporate them into your advertising and marketing strategy. How do you do this? First, let’s talk about how not to do this. Many companies that advertise on TV repurpose their commercials online. That is okay to do, but I think it makes more sense to make your online video an extension of your advertising message.

As an example, let’s say you are advertising a zero percent offer. You air a 30-second commercial and run a print campaign that matches the TV campaign. You can post that television commercial on your site, but why? Why not post testimonials of satisfied customers or a message from the general manager talking about the offer? If you use a spokesperson, have that person do a “walk and talk” on your home page. This way, a person who sees the commercial will better relate to you when they come to the Web site. The association will keep them there longer. That will give you a better chance to convert that visitor into a customer.

It is important to realize that not all people will be good at producing video that will sell. When hiring a company to do your work, find someone who can produce video that looks good. More importantly, however, make them prove their videos can sell.

Once you know who will do the work, figure out what you want to accomplish. Set some goals, but be more specific with your goals than just saying, “We need to sell more cars.” Obviously, you need to sell more cars. Do you want to make your online presence match your offline message? Do you want to drive traffic to your site? Is your purpose to be different and establish a unique marketing position? If you have an expectation, you will be able to measure your success.

This brings us to measuring your results. Online videos are advertising. They may not be expensive. They may not take much to produce. You may only air them on your site. It does not matter. If you are selling, it is advertising. If that is the case, you need to measure the desired result.

Ad Loading...

I will give you the example of our latest online video. It is on the Web site www.SaveMyLocalDealer.org. There is no sales number behind this site. This is a site dedicated to you, the dealer. FOCUS created it to draw attention to the fact that dealers need help, too. We are gathering names to send to Congress, asking them to federally insure dealer floorplans. Go check it out and sign the petition. It is for a good cause—your livelihood. At the start of the campaign, we established goals. We wanted to get a certain level of media exposure. We wanted to get a specified number of  views on YouTube. We wanted to get a certain number of people to sign the petition. All of these goals can be measured and we do measure every day. Your goal should be to have the ability to do the same thing with your online videos.

In conclusion, online video is here to stay. Sure, I am a little biased because selling through video is my life. The numbers prove it, though. Like any new technology, however, it takes people time to figure it out. This is mostly because they wait for someone else to do it. Then, they copy them. Don’t be that person. Be the leader, not the follower.


Special Finance Insider Vol. 3, Issue 1

Subscribe to Our Newsletter

More Dealer Ops

red, black, and yellow car in a car dealership showroom, Growth Beyond Sales text box, Auto Dealer Today logo
Dealer Opsby Lauren LawrenceJuly 31, 2026

Dealership Profits Decline

While new and used retail sales stagnated, dealerships have been particularly supported by fixed operations and finance-and-insurance profits, according to a new report.

Read More →
Auto Dealer Today, Dealer Debrief, 07/15/2026, with Lauren Lawrence
Dealer Opsby Lauren LawrenceJuly 15, 2026

Dealer Debrief: Defection Data & EV Updates

In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.

Read More →
Two professionals shake hands while exchanging a car key fob beside a vehicle, symbolizing a vehicle sale, lease agreement, or dealership transaction.
SponsoredJuly 8, 2026

How Defection Data is Bridging the Dealership Conversion Gap

Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 07/02/2026 with Lauren Lawrence
Dealer Opsby Lauren LawrenceJuly 2, 2026

Dealer Debrief: Where are you losing customers?

In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.

Read More →
Auto Dealer Today, Dealer Debrief, 06/25/2026, with Lauren Lawrence
Dealer Opsby Lauren LawrenceJune 26, 2026

Dealer Debrief: Improving Your Inventory Management

In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.

Read More →
group of people standing in a circle holding puzzle pieces together
Dealer OpsJune 1, 2026

Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins

A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.

Read More →
Ad Loading...
Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

What Market Timing Mistakes Mean for Your Reinsurance Program

When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.

Read More →
two cars on a billboard, No Hidden Fees
ComplianceMay 1, 2026

Dealer Ads and the FTC

The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.

Read More →
Closeup of white car's headlight, front end
Dealer Opsby Hannah MitchellApril 17, 2026

Used Autos Supply Dwindles

The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.

Read More →
Ad Loading...
hands making protective frame over red car, Risk Reality Check, Be Proactive, Auto Dealer Today logo
Dealer OpsApril 1, 2026

Managing Risk Effectively Through Changing Times

The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.

Read More →