What should you do, or say, to fill the time when recalculating payments to illustrate the...

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F&I Tip of the Week: Avoiding Down Time

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How early do you get out of your office and engage the customer? Top F&I managers know that the...

Tip of the Week: Are You An Early Riser?

Do you believe in your products or do you just sell them? It's a fair question. Here's a another...

Are You a Believer

Most of us will process and retain a story better than we process or retain facts, and a good...

F&I Tip of the Week: The Five Elements

With the increasing demand to generate revenue from the business office today, coupled with the...

Getting the Most Out of Your Menu

Dwayne Wiggins here with American Financial's F&I University and this is your Tip of the Week!

Handling the Off-Site Customer

F&I Tip of the Week: Lease-Complementing F&I Protections

F&I Tip of the Week: Lease-Complementing F&I Protections

Dominion DealActivator Success Story

Dominion DealActivator Success Story

F&I Tip of the Week: Power of the Pause

F&I Tip of the Week: Power of the Pause

Ziegler: They Said I Was a Crackpot

Ziegler: They Said I Was a Crackpot