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Stand Tall, Stand Together

The world has changed over the last few months with COVID-19, and we’re all going to have to...

The world has changed over the last few months with COVID-19, and we’re all going to have to find our new normal. To do so, we all must stand tall and stand together.

Article

Stealing Cars, Chasing Fraud

There is an increasing number of car thieves using identity theft to steal vehicles. And rather...

There is an increasing number of car thieves using identity theft to steal vehicles. And rather than going after cars on the street, they’re targeting dealers.

Article

COVID-19 and Compliance?

There are many parallels between COVID-19 and compliance, as both are different varieties of...

There are many parallels between COVID-19 and compliance, as both are different varieties of disaster and require planning and foresight to address. Lessons learned during this pandemic apply with equal force to compliance issues.

Article

COVID-19 Changes Everything – Except How Americans Will Buy Cars

If the COVID-19 crisis has taught dealers anything, it is that they have a fiduciary duty to...

If the COVID-19 crisis has taught dealers anything, it is that they have a fiduciary duty to their shareholders, employees, and customers, to remain well capitalized in order to survive the next crisis. Stay the course, tweak where necessary, but don’t be so quick to fix what isn’t broken, despite what the disruptors might urge.

Article

Conquering the Coronavirus

By connecting with the customer and your team, you have the opportunity to make your paycheck...

By connecting with the customer and your team, you have the opportunity to make your paycheck and the car buying experience great again.

Article

Prepare for Financing Contraction

While the processes necessary to complete digital remote deliveries have been available for a...

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to digital. Coronavirus has accelerated that transition in many dealerships.

Article

Pruning Time!

Today’s reality is presenting us with both challenging times as well as countless possibilities....

Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their process to assure future growth in skills and profits.

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The Future of Mobility Through Autonomous Vehicles and Technology

Throughout history, futuristic autonomous vehicles have been featured in iconic movies and...

Throughout history, futuristic autonomous vehicles have been featured in iconic movies and television shows as technology designed to assist. However, as this technology has evolved and the future of travel is decidedly pointing to autonomous services, there is still much debate on how the future of mobility and mass transportation will be impacted.

Article

Auto Market Update: Analyzing the Impact of COVID-19

In the wake of COVID-19, dealers and F&I managers are wondering what continued impact this...

In the wake of COVID-19, dealers and F&I managers are wondering what continued impact this pandemic will have on the industry. Black Book’s SVP of data science and VP of automotive valuations, shared their analyses and predictions, of what you and other automotive executives may face as we move forward.

Article

The New Normal

What will selling and servicing cars in the New Normal be like post COVID-19? If you are a...

What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients, communicate with customers on their terms, and focus on an ownership experience that fits their life, you will succeed.