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Why Comply?

We live in an ‘Age of Compliance Awareness’ and someone is always watching. We should care about...

We live in an ‘Age of Compliance Awareness’ and someone is always watching. We should care about what they see.

Article

Where Do Good F&I Managers Come From? 

If you haven’t had good luck in hiring F&I managers from other dealerships, you may want to...

If you haven’t had good luck in hiring F&I managers from other dealerships, you may want to consider developing a bench for F&I managers. With a plan and some patience, you may find you have a “good one” already working for you.

Article

The Silver Lining: A New Sales Model Emerges

Whether we choose to keep a leaner staffing model, hire a different caliber of employee that...

Whether we choose to keep a leaner staffing model, hire a different caliber of employee that requires more compensation, or grow our expectations for what we can sell per month, there is no looking back — and that is good for business.

Article

Data Breach 101

By all reports, billions of records have been exposed by reported data breaches. If the...

By all reports, billions of records have been exposed by reported data breaches. If the unthinkable occurs, having a well thought out data breach response plan will help you manage the challenges you and the dealership will face.

Article

Invest in the Right CRM

As our economy reopens, there’s never been a better time to embrace the technology that can give...

As our economy reopens, there’s never been a better time to embrace the technology that can give customers the experience they have become dependent on — and fond of — to take business to a new level.