Andrew Wolfe

Managing Partner

Articles•by Andrew Wolfe•October 23, 2006

Retention University 601: It’s Time To Ask For A Raise

Andrew Wolfe - ...a customer that comes back to your store for vehicle service is 17 times more likely to buy his next vehicle from your dealership?...

Articles•by Andrew Wolfe•September 22, 2006

Retention University 501: Other People's Money

Andrew Wolfe - Along with allocations for advertising, marketing and general brand recognition, manufacturers and other suppliers allocate...

Articles•by Andrew Wolfe•September 9, 2006

Retention University 201: Non-traditional Advertising

Andrew Wolfe - By taking a totally different look at advertising you can have higher retention rates with lower out of pocket expenses...

Articles•by Andrew Wolfe•September 5, 2006

Retention University 101: The Basics To Your Marketing And Retention Plan

Andrew Wolfe - Most service managers do not spend time developing marketing and retention plans ... such a plan can play a key factor in their success...

Articles•by Andrew Wolfe•September 5, 2006

Retention University 401: Teamwork

Andrew Wolfe - To get your entire organization acting like a team, schedule ... sessions for employees to shadow someone from another department...

Articles•by Andrew Wolfe•September 5, 2006

Retention University 301: Execution

Andrew Wolfe - I know you’re thinking this can’t be true, but take a minute to ask your employees what your dealership’s goals are...