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Jeff Smelley

President and Founder

Articlesby Jeff SmelleySeptember 5, 2006

Computer & Technology Buying Guide

Jeff Smelley - Buying a new computer is a challenge. There is an abundance of information, advertisements and promotions. So, let’s determine what has value and what does not by identifying where your money is best spent.

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Articlesby Jeff SmelleyAugust 29, 2006

The Reality of Training

Jeff Smelley - The key to realizing benefits from training is to apply that training in your daily dealership activity. Managers that have attended seminars should return to the dealership eager to use the information they have learned ...

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Articlesby Jeff SmelleyAugust 29, 2006

Defining Software Support

Jeff Smelley - Computer system support is a widely varying service ... is your definition the same as your software/hardware provider(s)?

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Articlesby Jeff SmelleyAugust 29, 2006

Big Rewards For Training

Jeff Smelley - Training for your admin staff will pay big rewards. Lack of training, for administrative people, leads to heavy turnover, poor information and divisive relations between departments and poor controls on key dealership functions.

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Articlesby Jeff SmelleyAugust 29, 2006

Is It Remotely Possible?

Jeff Smelley - High speed Internet access has made many things available today that were not previously possible. This ability to connect brings valuable remote services to your desktop, but not all methods are equal.

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Articlesby Jeff SmelleyAugust 29, 2006

Perception Or Reality: How Much Do You Really Know About Your Dealership?

Jeff Smelley - Look around, inspect the details and find out if your perception is in fact your reality. If you are uncomfortable doing such a reality check, hire a consultant. An independent party will not overlook items due to assumptions or preconceived notions.

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Articlesby Jeff SmelleyAugust 29, 2006

Internet Services: How To Protect Yourself

Jeff Smelley - Web-based services and applications can be a real asset to your dealership. Just be aware of that not all services are equal; nor are all license agreements and that there is no such thing as totally secure.

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Articlesby Jeff SmelleyAugust 29, 2006

We Have Been Trained, But Did We Learn Anything?

Jeff Smelley - In actuality, two to four performance enhancing ideas should be considered a very successful investment in training ...

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Articlesby Jeff SmelleyAugust 29, 2006

Is Your Most Valuable Asset Insured?

Jeff Smelley - Do you have a backup of your Information Technology (IT) system? Oftentimes, this question is asked too late, after a disaster has already occurred.

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Articlesby Jeff SmelleyAugust 29, 2006

You May Be Happily Ignorant If...

Jeff Smelley - Accounting controls, financial statements and informed planning are not typically comfortable areas for dealers, but they cannot be ignored.

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