Mark Dubois
Director
ADT Magazine
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Buy here pay here (BHPH) industry expert and consultant Mark Dubois outlines three customer relationship management (CRM) practices for BHPH dealers.
Read More →Both advertising and promotion have their place in operating a successful business. Author Mark Dubois explains the difference of each and how they can help a buy here pay here business.
Read More →Mark Dubois - While the buy here pay here business is a challenge and involves many factors (like compliance, capital and cash flow, to name a few), it’s a business that offers a lot of opportunity to dealers who run their business right.
Read More →Mark Dubois - If you are a new car dealer struggling with questions about what to do after losing your franchise or you are a subprime dealer unable to get your deals bought and are forced to turn away customers, you may be wondering: is this the time to be in the buy here pay here business?
Read More →Mark Dubois - No doubt you’ve heard the expression, “If it ain’t broke, don’t fix it.” The flip side of that expression is more likely what we encounter in real life: If it ain’t working, fix it. At a recent buy here pay here performance analysis meeting in Tampa, Fla. I surveyed the dealers in attendance and asked them, “What is the single biggest challenge facing your buy here pay here business today?
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