Videos
Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
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SEARCHMENUSEARCHIn this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
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A roadmap for engaging stakeholders in ways that leave them feeling served.
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Payment service providers discuss the growing importance of their offerings.
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Small tweaks to your approach can transform a customer from resistant to receptive.
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Dealers that opt into reinsuring their GAP product, if market conditions remain consistent with used-car values staying high, stand to make underwriting profits.
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Building a cooperative culture and avoiding isolating important business segments will boost sales.
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Targeted marketing and understanding data can help dealers win new customers and keep the ones they have.
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Industry veteran Max Zanan shares his thoughts on reinsurance, F&I risks and trends.
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While it’s difficult to measure, a store with an ever-improving system and process is going to grow on its own merit.
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