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Articlesby Tariq KamalApril 3, 2018

Q&A: Service Does Not Equal Sales

Assuming every service customer will remain blindly loyal to the dealership is a mistake that costs unwitting dealers countless sales.

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ArticlesApril 2, 2018

Service Advisors Are Exempt From Overtime Rules

Auto dealers finally have an answer to a critical compensation question thanks to a 5-4 Supreme Court decision in the Navarro v. Encino Motorcars case.

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NewsApril 2, 2018

Hendrick to Install Reynolds docuPAD in All 96 Locations

When installations are completed in mid-July, Hendrick Automotive Group will be the largest single user of Reynolds’ docuPAD system in the United States.

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NewsApril 2, 2018

Darwin to Power ELEAD1ONE’s DealBuilder

A new partnership between Darwin and ELEAD1ONE promises to help protect F&I production in an increasingly digitized car-buying process.

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NewsApril 2, 2018

Lincoln Adds Pre-Owned Vehicles to Subscription Program

The automaker is adding a slate of pre-owned 2017 Lincoln models to its subscription program in West Los Angeles. The program was originally launched there and in San Francisco in 2015.

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Articlesby Tariq KamalMarch 30, 2018

One-On-One With Future Automotive's Steve Pleau

Newly minted Ford Dealership Hall of Fame member Steve Pleau reflects on his nearly 50-year career and describes his surprise induction.

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ArticlesMarch 29, 2018

4 Action Steps for Bold Dealers

Managers, staff, and customers all benefit from true leadership. Follow these four action steps to uncover and correct the broken processes that are holding you back.

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NewsMarch 29, 2018

Black Book: Car Segment Values Strongest in Two Years

Last week, car segment values were up 0.26% compared to the 0.01% depreciation the segment experienced the week prior. This added up to the strongest week for car segment values in two years.

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NewsMarch 29, 2018

Vero Partners with Allied Solutions on New VSC Program for Independents

The Dealership Advantage Program is a vehicle merchandising and protection package designed to help dealers present fresher, more appealing inventory and deliver a better customer experience.

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NewsMarch 29, 2018

Cox: Off-Lease Tidal Wave Poses Greatest Risk to New-Vehicle Sales

It’s not just the wave of off-lease vehicles expected to return to the market this year and next, it’s the type of vehicles returning that could stunt new sales. Rising interest rates, however, could turn the tide for the new-vehicle market.

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