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NewsMarch 19, 2018

Appeals Court Vacates Some FCC Rules on Robocalls

The D.C. Circuit Court of Appeals vacated the FCC’s rule clarifying what devices qualify as automated telephone dialing systems, saying the agency’s explanation ‘invites conclusions that all smartphones are autodialers.’

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NewsMarch 19, 2018

AUL Names Jose Fleites CIO

AUL Corp. has expanded its executive leadership team with the hire of Jose Fleites as chief information officer.

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ArticlesMarch 19, 2018

Sexual Harassment: 4 Pillars of Effective Training

Make anti-harassment training stick by creating a program that addresses leadership and accountability, clear policies, compliance training, and reporting and investigation.

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NewsMarch 19, 2018

vAuto Offers Enterprise-Level Inventory Insights

vAuto will debut Provision Enterprise at NADA 2018, offering dealer group owners and operators a new tool designed to drive efficiency across rooftops.

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NewsMarch 15, 2018

J.D. Power’s Finbarr O’Neill Joins APCO Holdings Board

Finbarr O’Neill, who is set to retire from J.D. Power this month, was weighing his options for retirement when the vehicle service contract administrator invited him to join its board of directors.

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ArticlesMarch 15, 2018

It’s a Process: How BPM Benefits Dealers

Omnichannel systems are backed by business process management, which works behind the scenes to manage the components of online and instore sales.

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NewsMarch 15, 2018

RouteOne, MaximTrak Streamline F&I Process With New Functionality

The new functionality allows product documents from the 110-plus F&I product providers connected to MaximTrak’s sales and F&I solution to be included in RouteOne’s econtracting package for a single, electronic consumer signing ceremony,

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ArticlesMarch 13, 2018

March Madness: How to Coach Your Rookies

Give green peas a fair chance at success by playing to their strengths, building trust in the process, adjusting when needed, and allowing them to close deals.

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NewsMarch 13, 2018

GWC Warranty and Nicholas Financial Form Strategic Alliance

The vehicle service contract provider and auto finance company to offer financing and VSCs to auto dealers and car buyers.

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NewsMarch 13, 2018

myKaarma Launches SmartAssist AI for Fixed Ops

myKaarma’s new artificial intelligence tool was designed to help dealership personnel communicate with customers throughout the service process.

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