auto dealer in black and red logo
MenuMENU
SearchSEARCH

Dealer Ops

Ad Loading...
NewsApril 18, 2017

2017 Dealers’ Choice Awards: One Day Left to Vote

Voting for the 13th annual Dealers’ Choice Awards ends tomorrow. Dealers and dealership personnel, including F&I professionals, are encouraged to recognize their favorite third-party service providers and auto finance sources by participating in an online survey.

Read More →
NewsApril 17, 2017

Dealers Lead Nation in Pursuit of Leads

A new report finds dealerships put other businesses to shame when it comes to lead follow-up, but there is room for improvement.

Read More →
NewsApril 17, 2017

Black Book: Used Vehicle Retention Index Falls to 113 Heading Into April

Since registering a score of 125.9 in May 2015, the firm’s Used Vehicle Retention Index has fallen steadily. Last year, it dropped by 6.4%. In March, the index fell from February's 113.9 to 113.

Read More →
Ad Loading...
NewsApril 17, 2017

NADA: New-Car Dealerships Employ Record Numbers in 2016

According to the trade group’s NADA Data 2016 report, dealership employees had one of the highest average salaries of any industry.

Read More →
NewsApril 12, 2017

NAE/NWAN Names New President

David Neuenschwander was promoted from vice president to president after becoming an equity partner of both companies. He succeeds Kelly Price, who will now serve as CEO.

Read More →
NewsApril 12, 2017

Survey: Dealers Overestimating Customer Trust

The results of a survey of 400 dealers at the NADA convention indicate many dealers are overestimating customer trust, their sales team’s product knowledge, and the need to offer discounts.

Read More →
Ad Loading...
NewsApril 12, 2017

Audi Names U.S. Sales Chief

The automaker has appointed Cian O'Brien to head sales in the United States as executive vice president and COO.

Read More →
NewsApril 12, 2017

Swapalease: Lease Credit Approvals Strong Again in March

Despite rising incentives and an increase in the number of lease returns to dealerships, auto dealers continue to push lease deals. And according to the online lease marketplace, approval rates have hovered above 70% for two straight months so far in 2017.

Read More →
NewsApril 12, 2017

TradeRev Adds New Features to Online Auction

The startup added a title concierge service to help dealers secure titles on vehicles purchased through its automotive exchange. The firm also added an account lookup feature so users can track all money movement between sellers and buyers.

Read More →
Ad Loading...
NewsApril 12, 2017

Volkswagen Boosts Warranties for 2018 SUVs

The German automaker recently announced it will offer a six-year or 72,000-mile warranty on its Atlas mid-size SUV and Tiguan compact SUV for the 2018 model year. The upgraded warranty marks a significant upgrade from the 2017 Tiguan.

Read More →