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NewsMarch 24, 2016

J.D. Power: TrueCar Tops Shopper Satisfaction Rankings

TrueCar led the way in J.D. Power’s 2016 Third-Party Automotive Website Evaluation Study, followed by Carfax and Cars.com. Visual web and minimalist navigation tools were the main drivers of shopper satisfaction.

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NewsMarch 24, 2016

Only 30% of Customers Return to Selling Dealer for Service, Study Reveals

Customers aren't coming back to their dealerships for their repairs, according to Cox Automotive's 2016 Maintenance and Repair Study. It shows that more vehicle owners are choosing to go elsewhere because they feel they'll get a better price.

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NewsMarch 24, 2016

Dealertrack, Dealer.com and MakeMyDeal to Combine Forces

Cox Automotive is bringing the three brands together as part of several enhancements the company is planning for its Dealer.com websites.

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NewsMarch 23, 2016

ACA, Westlake Agree to Pay $7.4 Million in Relief to Mass. Consumers

American Credit Acceptance and Westlake Financial Services have agreed to pay $7.4 million to Massachusetts consumers to settle the state regulator's charges that they charged excessive interest rates on subprime loans.

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NewsMarch 23, 2016

Ally to Expand Econtracting to All 50 States

Dealers in Arizona, Hawaii, Michigan, Mississippi, Montana, New Jersey, New Mexico and Wisconsin will soon be able to econtract with Ally through Dealertrack. Ally currently offers econtracting in 42 states, and hopes to complete the expansion over the next several weeks.

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NewsMarch 23, 2016

Black Book, Fitch Predict Vehicle Depreciation Will Reach 15% in 2016

In a joint report issued this week, the two firms said increased supply and incentives will drive higher depreciation in 2016. Auto ABS performance will face pressure, but no material concerns, the firms say.

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NewsMarch 23, 2016

Dealer-FX Enhances One Solution 3.0 Platform

Dealer-FX's newly updated dynamic route sheet uses predictive analytics to help dealerships improve customer retention, streamline operations and drive repurchase loyalty.

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NewsMarch 23, 2016

Flick Fusion, WheelsTV Partner to Simplify Video Marketing for Dealers

The two companies will use each other's marketing solutions to give auto dealerships a combined product that will simplify their video marketing campaigns.

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Articlesby Greg GoebelMarch 22, 2016

Launching Special Finance: Part Five

Website and BDC issues have slowed but not stopped the progress of Champion Motors’ new special finance team.

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ArticlesMarch 22, 2016

What to Expect in 2016

Dealers have much to look forward to in 2016, a year in which new-car sales are expected to continue to rise and a number of other trends will affect the way you do business.

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