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Dealer Ops

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ArticlesSeptember 1, 2014

Questions Are the Answer

Quality questions yield positive answers, useful information and closed deals.

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ArticlesSeptember 1, 2014

Man Bites Dog

The courts sided with a New Jersey dealership in its suit against a customer whose soon-to-be-ex-wife turned out to be the co-owner of his trade-in.

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ArticlesSeptember 1, 2014

Highline Concepts

Three new vehicles from luxury marques were designed to push the boundaries of sustainability, power and style.

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ArticlesSeptember 1, 2014

Stop Punishing Your Staff!

Sentencing your sales staff to an afternoon in front of the TV or computer is no way to motivate them.

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ArticlesSeptember 1, 2014

Stop the Presses!

A recent front-page article spins the facts to make the auto finance industry and dealers look bad.

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ArticlesSeptember 1, 2014

5 Ways to Redefine the Customer Experience

Facilities expert shares five design trends that are driving sales and service at dealerships nationwide.

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ArticlesCover StorySeptember 1, 2014

Service With a Smile

Don Boyle brings his lifelong passion for fixed ops to the Scott Family of Dealerships.

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ArticlesSeptember 1, 2014

Contraceptive Controversy

Randy Reed was one of a number of business owners who opposed an order to provide coverage for the ‘morning after’ pill, and his side prevailed in a recent Supreme Court decision.

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ArticlesSeptember 1, 2014

The Mark of Quality

Dealers represent all the best aspects of doing business in an age in which customer service is paramount to success.

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NewsAugust 27, 2014

GoMoto Appoints Former Edmunds CEO to Advisory Board

The startup has appointed former Edmunds CEO Jeremy Anwyl to its advisory board. It also completed a round of seed financing that will help it increase its dealer count.

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