Dealer Management Systems
A four-time Diamond Award winner was produced this year as our dealers voted for the best DMS provider.
Dealer Management Systems
The Diamond Award went to DealerTrack, now a four-time Diamond Award winner in the category. “We are honored that dealers have chosen us for the fourth year in a row as the Dealers’ Choice Diamond Award winner,” said Allan Stejskal, vice president and general manager, DealerTrack DMS. “Delivering smarter technology and robust functionality to the market were keys in gaining dealers’ support, but it is building a true partnership with our clients that clearly sets us apart.”
Reynolds & Reynolds received the Platinum Award, making it three in a row and earning the company Triple-Platinum status; it’s also the only company to win an award in the DMS category every year of the DCAs. “We take a lot of pride in being rated consistently as among the best providers of software and services to automotive retailers – eight years running,” said Trey Hiers, vice president of marketing at Reynolds and Reynolds. “We have remained committed to product development, even through the past recession. Those investments have begun to deliver new products on a number of fronts, including the DMS, as we highlighted at the NADA show earlier this year.”
Company | Award | Score |
DealerTrack | Diamond | 97.2 |
Reynolds & Reynolds | Platinum | 92.1 |
Group Average | 91.9 |
Vol. 9, Issue 4
More Dealer Ops
Dealership Profits Decline
While new and used retail sales stagnated, dealerships have been particularly supported by fixed operations and finance-and-insurance profits, according to a new report.
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Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
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How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
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Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
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Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
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Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
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Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
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