Facebook Adds New Tools for Auto Dealers
The social network announced the launch of two new ad features intended to help dealers and other automotive companies target users and capture their contact information.


Facebook has announced new digital tools designed to help auto dealers connect with and capture car buyers on the social network. Photo by LPS.1
MENLO PARK, Calif. — Facebook has announced the launch of dynamic ads and new updates to lead ads, both specifically designed for automotive businesses, including dealers.
The dynamic ads are designed to self-generate based on each dealer’s updated inventory — primarily make, model and year — to show the most compelling vehicles to individual Facebook users. Dealers may choose to link the ads to vehicle description pages or lead submission forms.
The company also announced enhancements to its lead ads. Designed to simplify the process of “capturing intent,” lead ads now send users to a prepopulated contact form; users need only confirm the information they wish to share to make contact. Both enhancements were designed to target Facebook users on any platform, including smartphones, tablets and desktop computers.
“To be successful in today’s auto industry, you can’t wait for customers to find you — you need to create intent by proactively reaching people in relevant and timely ways,” Facebook’s announcement read, in part. “The people coming into a dealership are just a small subset of your potential customer base — and that’s why it’s helpful to generate intent before they arrive to your location.”
Originally posted on F&I and Showroom
More Dealer Ops

Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
