auto dealer in black and red logo
MenuMENU
SearchSEARCH

F&I Trainer

In the increasingly regulated realm of F&I, continued training is vital for dealerships of all shapes and sizes. This year, dealers recognized three F&I trainers.

by Staff
May 19, 2011
F&I Trainer

 

2 min to read




F&I Trainer

In the increasingly regulated realm of F&I, continued training is vital for dealerships of all shapes and sizes. This year, dealers recognized three F&I trainers.

Extending its winning streak to seven straight years, United Development Systems (UDS) received the Diamond Award. UDS, a Triple Diamond winner, has won the Diamond Award every year since the awards began. “In 2010, we launched two initiatives serving the dissemination of regulatory concerns,” said Randy Crisorio, president and CEO of UDS. “First, monthly webinars that reached out to more dealership personnel than conventional live training. Second, the addition of regulatory summaries to the UDS websites’ Partner Portal.”

Last year’s Platinum Award winner, IPS Agency, secured Double Platinum status with another Platinum Award this year. “Winning the Dealers’ Choice Award for F&I Trainer again is an honor. We are not the biggest agency, but we take pride in knowing our dealers think we’re the best,” said Shari Vance, president of IPS Agency.

As a first-time award winner in the category, Zurich captured the Gold Award this year. “We recognized that our dealer customers would come under additional scrutiny, so we partnered with our own government and industry affairs colleagues as well as an outside law firm to ensure our customers are aware of the regulatory issues their F&I departments face,” said Tina Mallie, head of direct markets for Zurich North America Commercial.



Company

Award

Score

United Development Systems, Inc. (UDS)

Diamond

110.3

IPS Agency

Platinum

107.8

Zurich

Gold

103.2

Group Average


103.0


Vol. 8, Issue 4

More Dealer Ops

red, black, and yellow car in a car dealership showroom, Growth Beyond Sales text box, Auto Dealer Today logo
Dealer Opsby Lauren LawrenceJuly 31, 2026

Dealership Profits Decline

While new and used retail sales stagnated, dealerships have been particularly supported by fixed operations and finance-and-insurance profits, according to a new report.

Read More →
Auto Dealer Today, Dealer Debrief, 07/15/2026, with Lauren Lawrence
Dealer Opsby Lauren LawrenceJuly 15, 2026

Dealer Debrief: Defection Data & EV Updates

In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.

Read More →
Two professionals shake hands while exchanging a car key fob beside a vehicle, symbolizing a vehicle sale, lease agreement, or dealership transaction.
SponsoredJuly 8, 2026

How Defection Data is Bridging the Dealership Conversion Gap

Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 07/02/2026 with Lauren Lawrence
Dealer Opsby Lauren LawrenceJuly 2, 2026

Dealer Debrief: Where are you losing customers?

In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.

Read More →
Auto Dealer Today, Dealer Debrief, 06/25/2026, with Lauren Lawrence
Dealer Opsby Lauren LawrenceJune 26, 2026

Dealer Debrief: Improving Your Inventory Management

In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.

Read More →
group of people standing in a circle holding puzzle pieces together
Dealer OpsJune 1, 2026

Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins

A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.

Read More →
Ad Loading...
two cars on a billboard, No Hidden Fees
ComplianceMay 1, 2026

Dealer Ads and the FTC

The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.

Read More →
Closeup of white car's headlight, front end
Dealer Opsby Hannah MitchellApril 17, 2026

Used Autos Supply Dwindles

The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.

Read More →
hands making protective frame over red car, Risk Reality Check, Be Proactive, Auto Dealer Today logo
Dealer OpsApril 1, 2026

Managing Risk Effectively Through Changing Times

The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.

Read More →
Ad Loading...
Car key, stacks of coins, and a paper car cutout with AutoPayPlus logo, representing auto financing, loan terms, and vehicle affordability trends.
Dealer Opsby StaffMarch 31, 2026

Survey Reveals What Won't Fix What's Breaking Car Sales

AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.

Read More →