F&I Trainer
The race for the top in the F&I Trainer category was a close one this year. Dealers put two companies neck-and-neck, separated by only a tenth of a point.
F&I Trainer
After achieving Double-Platinum status last year, IPS Agency returns to claim it’s first-ever Diamond Award in this category. “Like the other Dealers’ Choice Awards we’ve won at IPS agency, we feel extremely grateful for the opportunity to work with a dealer base that is so satisfied with our performance,” said Shari Vance, president of IPS Agency. “As wonderful as it is to be nationally recognized as the best F&I trainers in the business, the real feeling of accomplishment comes from our satisfied dealer clientele.”
Finishing only a tenth of a point behind IPS was first-time category winner Reahard & Associates. The well-respected industry trainer is the recipient of this year’s Platinum Award.
Perennial favorite United Development Systems retained a spot in the top three with the Gold Award. Also scoring above-average was JM&A.
Company | Award | Score |
IPS Agency | Diamond | 114 |
Reahard & Associates | Platinum | 113.9 |
United Development Systems | Gold | 113.3 |
JM&A | 106.3 | |
Group Average | 105.4 |
Vol. 9, Issue 4
More Dealer Ops

Dealership Profits Decline
While new and used retail sales stagnated, dealerships have been particularly supported by fixed operations and finance-and-insurance profits, according to a new report.
Read More →
Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
