January 19, 2010, IMN, provider of Loyalty Driver™, the most widely-used e-communication service for automotive dealerships, is pleased to announce the appointment of Brian Epro as vice president of automotive services.
As the vice president of automotive services, Epro will be responsible for building upon the relationships he has cultivated with dealerships, OEMs, and partners in the industry since IMN introduced Loyalty Driver in 2004. His deep automotive expertise and strong connections will help usher in exciting new features and tools within the Loyalty Driver solution that will help dealers connect loyal customers with engaging, valuable content. In addition, Epro will be responsible for developing innovative partnerships with market leaders to continue IMN’s tradition of innovation in e-newsletter programs for auto dealerships.
“The success we’ve had in the automotive space is a direct result of the strong relationships Brian has built within the industry and his drive to make IMN the market leader,” said Kimo Kong, vice president worldwide sales. “He has already set the bar incredibly high, so we look forward to watching Brian surpass our expectations in his new role.”
Widely recognized as the “face” of IMN Loyalty Driver, Epro has established a customer base in North America unrivaled by any other offering of its kind, including relationships with the 10 largest auto groups in the country. Additionally, Epro has established IMN as a preferred solution provider and a recommended vendor with manufacturers such as Ford Motor Company, Volvo, Lexus, and BMW. Industry advisers, including Digital Dealer, Kain Automotive, AutoSuccess, and Automotive Digest have recognized IMN as an industry leader and often feature Epro as a conference speaker, byline author, and expert resource within articles and video interviews.
“I am continually impressed with the investment and vision IMN brings to the automotive landscape,” said Epro. “Our new mobile and social media offerings are unlike anything available to dealers to date and I look forward to introducing them to dealerships and partners in 2010.”
To set up an appointment with IMN at NADA 2010, please contact 866-964-6397 ext. 214.
For more information about IMN Loyalty Driver, please visit IMN at www.loyaltydriver.com.
About IMN:
Founded in 1999, IMN is a Software as a Service (SaaS) provider specializing in content-driven e-communications services. Since 2004, IMN has provided Loyalty Driver, an e-communication service to help automobile dealerships to communicate with their customers through multi-media email and e-newsletters designed to drive measurable brand impact, product visibility, leads, and sales. IMN serves customers worldwide and has formed relationships with more than 1,200 dealerships including the top ten auto groups in the United States. It also serves major corporations such as Shell Oil, Wachovia, Southern Living At HOME, and Sage. Additional information can be found at www.loyaltydriver.com or by calling 1-866-964-6397.
01/20/10
IMN Names Brian Epro as Vice President of Automotive Services Group
Epro has been integral to IMN’s success in the automotive industry, cultivating strong relationships with over 1,200 dealers as well as manufacturers such as Volvo, BMW, Lexus, and Ford
More Dealer Ops

Cox Automotive Acquires Inspection Firm
Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities
Read More →
Assurant Expands Partnership With Holman
Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships
Read More →
Franchises, Throughput Down in First Half
A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.
Read More →
How to Build a High-Performance Sales and F&I Team
Performance and profits start with people chosen and led the right way.
Read More →
Buy-Sells Up in Q2
Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.
Read More →
Webinar Gives Driving Directions for Vehicle Security
Free on-demand session shares solutions for securing vehicle storage and parking facilities.
Read More →
Own Your Missteps
We all mess up from time to time, but it’s how we address the mistakes that really matters.
Read More →
Top Questions From Dealers Reflect State of Industry
EFG Cos. says challenging times demand sound counsel during second half of 2025.
Read More →
TSD Mobility, Canopy Connect Partner to Ease Insurance Verification
The new integration is intended to bring streamlined functionality to rental agents and dealerships.
Read More →
DOWC Powers the Future of F&I for NESNA
Company is providing a fully integrated F&I administration model to Nissan Extended Services North America’s dealer network.
Read More →