auto dealer in black and red logo
MenuMENU
SearchSEARCH

Performance Inc. Hires Industry Expert to Head BHPH Division

Performance Incorporated, a business unit of ADP Dealer Services has hired industry expert Mark Dubois to head up its entry into the Buy Here Pay Here “Performance 20 Group” market.

by Staff
December 8, 2011
3 min to read


 

Hoffman Estates, IL – Performance Incorporated, a business unit of ADP Dealer Services has hired industry expert Mark Dubois to head up its entry into the Buy Here Pay Here “Performance 20 Group” market.

Performance Incorporated, based in Chantilly, Virginia has been recognized as one of North Americas leading “20 Group” providers since 1974.  In addition to providing “Performance 20 Groups” to automobile dealers, Performance Inc. conducts “Performance 20 Group” programs for heavy duty truck dealers, RV dealers, heavy equipment and agricultural dealers, marine dealers, and motorcycle/powersports dealers.

Mark Dubois has more than 30 years of experience in the automobile industry.  Prior to joining Performance Incorporated, Mr. Dubois was president of Dealer Performance and Consulting, LLC.  In that capacity Mr. Dubois was the moderator for BHPH Performance Groups (20 Groups) and provided consulting and training services to BHPH dealers across the United States.

Mr. Dubois is a frequent speaker, BHPH workshop presenter and panelist at national and state independent dealer conventions. He is also a writer for several industry publications with articles on BHPH business analysis, operations, training, and industry trends.

Steve Larrimore, Vice President and General Manager at Performance Incorporated stated,  “We believe this is an excellent addition to our current suite of 20 Group programs.  With the experience and industry knowledge of Mr. Dubois we intend to become leaders in the Buy Here Pay Here 20 Group business”.

Mark Dubois added; “I feel this is an excellent opportunity to grow the Buy Here Pay Here 20 Group business on a national scale, and leverage the excellent reputation, track record, and related services offered by ADP Dealer Services.”

About Performance Incorporated
A business unit of ADP Dealer Services, Performance Incorporated was established in 1974.  Performance Incorporated offers “Performance 20 Groups” to dealers in a wide range of industries including automotive, heavy trucks, heavy equipment, motorcycles, Powersports, marine, and recreational vehicles, photography, and home builders.  Currently, there are more than one hundred Performance Groups.  Performance Incorporated provides these services both under contract to several manufacturers as well as on an individual dealer basis. Combined with the manufacturer services division, Performance Incorporated processes over 5,000 financial statements per month.  Performance Inc. is a Business Unit of ADP Dealer Services.

More about Mr. Dubois
Mr. Dubois was most recently President of Dealer Performance and Consulting and is the Moderator for Buy Here Pay Here Performance Groups. BHPH Performance Groups are similar to 20 Groups except they are designed specifically for BHPH dealers who want to increase profitability through detailed analysis of their operation in a non competitive, group environment. Mr. Dubois graduated from Northwood University in Midland, Michigan with a BA in Business, and an Associate Degree in Automotive Marketing.  He earned his certification as a Sales Trainer from Xerox Corporation, Leesburg, Virginia. He also earned designation as a Certified Analyst from Walter V. Clark and Associates, Chicago, Illinois.

11/28/11

More Dealer Ops

Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

Timing the Market Can Hurt Long-Term Program Performance

For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.

Read More →
two cars on a billboard, No Hidden Fees
ComplianceMay 1, 2026

Dealer Ads and the FTC

The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.

Read More →
Closeup of white car's headlight, front end
Dealer Opsby Hannah MitchellApril 17, 2026

Used Autos Supply Dwindles

The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.

Read More →
Ad Loading...
hands making protective frame over red car, Risk Reality Check, Be Proactive, Auto Dealer Today logo
Dealer OpsApril 1, 2026

Managing Risk Effectively Through Changing Times

The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.

Read More →
Car key, stacks of coins, and a paper car cutout with AutoPayPlus logo, representing auto financing, loan terms, and vehicle affordability trends.
Dealer Opsby StaffMarch 31, 2026

Survey Reveals What Won't Fix What's Breaking Car Sales

AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.

Read More →
Headshots of two male executives
Dealer Opsby StaffMarch 24, 2026

IA American Appoints Two Execs

Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.

Read More →
Ad Loading...
Dealer Opsby StaffSeptember 8, 2025

Cox Automotive Acquires Inspection Firm

Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities

Read More →
Dealer Opsby StaffAugust 26, 2025

Assurant Expands Partnership With Holman

Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships

Read More →
Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
Ad Loading...
Dealer OpsAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →