RouteOne, Santander to Offer eContracting to All Chrysler Dealers
RouteOne and Santander Consumer USA, along with the finance source’s Chrysler Capital program, will make full eContracting capabilities available to all of Santander’s and Chrysler Capital’s dealers by 2016’s second quarter.
FARMINGTON HILLS, Mich. — RouteOne and Santander Consumer USA, along with the finance source’s Chrysler Capital program, will make full eContracting capabilities available to all of Santander’s and Chrysler Capital’s dealers.
The solution provides complete retail and lease contract validation, signature and distribution — all done electronically. It is supported by open integrations to leading DMS providers that serve approximately 90% of the entire U.S. dealer market. eContracting is currently in pilot with Santander and Chrysler Capital, with overall rollout for Santander expected later in the first quarter of 2016. It will be available to all Chrysler Capital dealers in the second quarter of 2016.
“We are pleased to deepen our partnership with SCUSA/Chrysler Capital to collaboratively enhance our service to dealers,” said Mike Jurecki, CEO of RouteOne. “The new offering will enable dealers to realize the benefits of eContracting, such as faster funding, improved CSI, and the reduction in dealer charge backs using a comprehensive validation routine prior to customer signature.”
RouteOne has a long and proven track record with eContracting. Its volume more than doubled in 2014 to 1.55 million contracts booked. Momentum is accelerating because of strong participation by captive, captive-like, and independent finance sources, and a growing list of over 4,800 dealers with coverage in all 50 states. Growth is further building because dealers can easily leverage their current DMSs and DSPs in support of the eContracting process through open integrations to the RouteOne platform. Finally, it provides compliance auditing throughout the entire contracting life-cycle, and a flexible, consumer-friendly signing process that can be done using signature pads, tablets or nearly any touch-screen device.
“By making eContracting available at dealerships, RouteOne has boosted both compliance and customer service levels,” said Jason Kulas, CEO of Santander Consumer USA. “This initiative fits with the SCUSA/Chrysler Capital aim to help dealers sell more cars in an efficient and responsible manner.”
Originally posted on F&I and Showroom
More Dealer Ops

Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
Read More →
How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
Read More →
Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
Read More →
Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
