Website Design/Provider
Website and website design providers have been an integral part of the DCAs ever since the Awards' inception. As in 2011, two providers dominated the category this year.
Website Design/Provider
eBizAutos, a company that has been a very strong player in past years, won its first-ever Diamond Award in the category. “Website results and top performance are paramount for dealers … The trust and confidence clients have with our dealership websites and services, combined with the results dealers see year after year with using eBizAutos, sets us apart from the crowd,” stated Derek West, vice president of advertising and communications for eBizAutos.
Dealer.com, another consistently strong performer in this category over the years, walked away with the Platinum Award for 2012. “Dealer.com’s ability to innovate is driven from an intense understanding of consumer purchasing behavior and industry trends and influences, coupled with a deep expertise in technology,” said Eliza Kelly, vice president of marketing for Dealer.com. “We are incredibly grateful and proud to be recognized by the industry for our commitment to innovation and dedication to our clients. We look forward to maintaining this momentum for years to come as we continue to create innovative solutions, develop forward-thinking marketing strategies and provide award-winning customer satisfaction."
Company | Award | Score |
eBizAutos | Diamond | 107 |
Dealer.com | Platinum | 96.9 |
Group Average | 95.2 |
Vol. 9, Issue 4
More Dealer Ops
Dealer Debrief: Defection Data & EV Updates
In this week's debrief, host Lauren Lawrence discusses how to use defection data to your advantage and the latest on EV sales and charging infrastructure.
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How Defection Data is Bridging the Dealership Conversion Gap
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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Dealer Debrief: Improving Your Inventory Management
In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
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What Market Timing Mistakes Mean for Your Reinsurance Program
When volatility hits, dealer-owned reinsurance programs face a familiar temptation: pull back and wait for calmer waters. New data from BOK Financial shows why that instinct can quietly cost you years of surplus growth.
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Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
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Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
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Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
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Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
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