
Only 16% of the 1,500 dealerships mystery-shopped by Digital Air Strike responded to internet leads within 15 minutes and 18% didn’t respond at all. Those are just some of the findings in the social media firm’s first Mystery Shop Study.
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The online retailer will introduce a series of enhancements designed to deliver higher quality leads to auto dealers and add transparency and speed to the customer experience.
Read More →The purchaser and service of vehicle loan portfolios said it has been retained by an unnamed, multinational investment firm to source $50 million worth of subprime auto loan portfolios.
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The approval settles the FTC's December 2017 complaint against Dallas-based Cowboy Toyota regarding its Spanish-language newspaper ads. The regulator charged the dealership with violations of the FTC Act, TILA and the Consumer Leasing Act.
Read More →For its new Total Ownership Experience Awards, J.D. Power looked at results from its five iconic automotive studies to determine which automakers do the best job overall of satisfying customers through the different stages of vehicle ownership.
Read More →iA Financial Group has completed its acquisition of the third-party administrator and its insurance arm, Dealers Assurance Co. Both companies will now operate as fully owned subsidiaries of iA.
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Ally Financial said it will make up to $750 million available to DriveTime for the purchase of retail contracts over the coming year.
Read More →CDK Global details four actions dealers can take to boost service department revenue in a new report.
Read More →A new partnership agreement between Black Book and Autosoft will integrate Black Book’s vehicle valuation data into Autosoft’s dealer management system.
Read More →The online retailer will introduce a series of enhancements designed to deliver higher-quality leads to auto dealers and add transparency and speed to the customer experience.
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