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F&Iby StaffJuly 26, 2016

FordDirect COO Stepping Down

FordDirect's Valerie Fuller, an 11-year company veteran, will be stepping down as COO on Sept. 1, the company announced yesterday.

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F&Iby Paul ClintonJuly 26, 2016

New Hyundai Genesis Arriving With Complimentary Maintenance

Hyundai's Genesis will offer complimentary maintenance, loaner cars, and a valet service with its 2017 G90 and G80 luxury sedans in hopes of luring buyers to the new brand, Genesis announced.

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F&Iby StaffJuly 26, 2016

Cars.com to Acquire DealerRater

Once the acquisition is approved, Cars.com will add the automotive industry’s largest dealer review site to its platform.

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F&Iby StaffJuly 21, 2016

Compliance Summit: Van Over to Deliver 'A Dealer's Best Defense' Workshop

Organizers of the upcoming Compliance Summit Las Vegas announced that trainer and compliance expert Gil Van Over will deliver a featured presentation at the event, which is scheduled for Aug. 29–30, 2016. The event will be held at Paris Las Vegas as part of the annual Industry Summit.

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Digitalby StaffJuly 21, 2016

J.D. Power: Shopping Tools on OEM Websites Improves Customer Satisfaction

A new study from J.D. Power shows that online shopping tools on manufacturer websites significantly improves satisfaction for consumers shopping for a vehicle. The three best-performing sites belong to Land Rover, Jaguar, and Mercedes-Benz.

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F&Iby Gregory ArroyoJuly 21, 2016

Trade Groups Call on U.S. Senators to Support CFPB-Reform Bill

The same week the CFPB celebrated its five-year anniversary, trade groups representing various motor vehicle industries urged U.S. Senators to support legislation that would rescind the regulator’s March 2013 guidance on dealer participation, among other things.

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F&Iby StaffJuly 21, 2016

87% of Consumers Dislike Dealership Experience, Survey Finds

Conducted by Harris Poll on behalf of online retailer Beepi, the study revealed an apparent distrust and negative opinion of car dealerships among consumers polled. In the survey’s findings, 61% of respondents felt like they were taken advantage of at some point in the dealership.

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F&Iby StaffJuly 20, 2016

Capital Z Acquires Portfolio Group

Capital Z Partners Management announced it has acquired Portfolio Group Inc. from Frontenac Company LLC. The F&I product provider's current management team will retain their current roles and significant ownership.

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Complianceby Gregory ArroyoJuly 20, 2016

3 States Charge VW Execs With Fraud in New Lawsuits

Regulators in Maryland, Massachusetts and New York charge that the emissions scandal and alleged cover-up was orchestrated and approved 'at the highest levels of the company, up to and including former CEO Martin Winterkorn.'

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Dealer Opsby StaffJuly 20, 2016

What's Next Media Selects Flick Fusion as Preferred Video Marketing Provider

What’s Next Media will leverage Flick Fusion’s Smart Flicks marketing platform to hose and distribute its customers' videos.

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