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Dealer Opsby StaffApril 7, 2016

Drop in Fuel Prices Pushes 'Cost to Own a Vehicle' to Six-Year Low

Spurred by a nearly 25% drop in fuel price, the annual cost to own and operate a vehicle in the United States has fallen to a six-year low of $8,558, according to AAA’s 2016 Your Driving Costs study. The drop more than offset the increase in every other cost associated with vehicle ownership.

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Dealer Opsby StaffApril 7, 2016

Used-Vehicle Pricing Continues to Ease

Wholesale prices fell for the third straight time in March, but Cox Automotive’s Tom Webb said the softening is no cause for alarm.

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Dealer Opsby StaffApril 7, 2016

Dealer Group Files Class Action Lawsuit Against Volkswagen

A family-owned dealer group has filed a class action lawsuit against Volkswagen for intentionally defrauding dealers by installing defeat devices in its diesel cars. The dealer group is also claiming that Volkswagen separately carried out an illegal pricing and allocation scheme that favored some dealers over others.

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Digitalby StaffApril 7, 2016

VinSolutions Promotes Lori Wittman to Senior VP

The company's new senior vice president will lead the newly formed Cox Automotive sales and F&I solutions team.

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Dealer Opsby StaffApril 7, 2016

Mercedes-Benz Financial Services USA Appoints New VP

Geoff Robinson will take on the role of vice president of Mercedes-Benz Financial Services, effective May 1. He will be responsible for financing and leasing-related sales, marketing and dealer relations activities of Mercedes-Benz and smart products in the United States.

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Trainingby StaffApril 7, 2016

2014 F&I Dealer of the Year Added to F&I Think Tank Roster

Vaden Automotive Group's Jane Vaden Thacher will be at next month's F&I Think Tank in Tampa, Fla., to explain how the group's sales and F&I process makes $1,400 per copy a reasonable expectation for F&I producers.

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Dealer Opsby StaffApril 6, 2016

Shoppers Satisfied With Dealership Experience, Study Shows

Eight out of 10 shoppers are entering the dealership and leaving satisfied, according to the 2015 Channel Immersion and Perspectives study published by Foresight Research. And the remaining dissatisfied shoppers have suggestions for dealerships as to how to make the experience even better.

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Dealer Opsby StaffApril 6, 2016

Dealers’ Choice Awards Voting Open Until April 15

Dealers and dealership personnel are encouraged to vote for their favorite vendors, suppliers, banks and finance companies in 34 categories covering new- and used-car leads, training, marketing, F&I products and more. Voting for the 12th annual Dealers’ Choice Awards is now open and will remain so until midnight on April 15.

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Dealer Opsby StaffApril 6, 2016

Xtime Launches Customer Retention Platform

At last week's National Automobile Dealers Association Convention, Xtime unveiled a cloud-based system designed to drive owner loyalty through one service experience platform.

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Dealer Opsby StaffApril 6, 2016

ProMax to Distribute Black Book's New Bullseye Prospecting Solution

Black Book's distribution agreement with ProMax will help expand the footprint of its new Bullseye Prospecting solution, a turnkey platform for dealer marketing campaigns.

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